Privacy Policy

Palladian Arthouse, operated under Highgate Hotels at Kimpton Palladian Hotel ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information submitted through palladianarthouse.com (the "Site").

By using this Site or submitting an inquiry, you agree to the practices described in this policy. If you do not agree, please do not use the Site or submit your information.

1. Information We Collect

We collect personal information that you voluntarily provide when you submit an event inquiry through our contact form. This may include:

• First and last name
• Email address
• Phone number
• Event type, date, and guest count
• Space preference and budget range
• Any additional details you include in your message

We do not automatically collect personal data through tracking technologies such as cookies, pixels, or analytics scripts. This Site does not use Google Analytics, Meta Pixel, or any third-party behavioral tracking tools.

Automatically Collected Technical Data

Our web server may log standard technical information when you visit the Site, including your IP address, browser type, operating system, referring URL, and pages visited. This data is used solely for server security, uptime monitoring, and diagnosing technical issues. It is not linked to your personal identity and is not used for marketing.

Typography

This Site loads fonts from Google Fonts (fonts.googleapis.com). Google may process your IP address to serve font files in accordance with Google's Privacy Policy. No cookies are set by this service.

2. How We Use Your Information

We use the information you provide exclusively to:

• Respond to your event inquiry and communicate with you about your event
• Prepare proposals, floor plans, and catering packages
• Coordinate with our events sales team at Kimpton Palladian Hotel
• Send follow-up communications related to your inquiry

We do not use your personal information for automated decision-making, profiling, or targeted advertising.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Highgate Hotels and Kimpton Hotels & Restaurants — our parent hotel management and brand partners, for the purpose of coordinating your event and hotel room block requests.
• IHG One Rewards — if your inquiry involves IHG loyalty benefits, your information may be shared with IHG for rewards processing.
• Service providers — such as our email platform and web hosting provider (Netlify), who process data on our behalf under confidentiality obligations.
• Legal authorities — where required by law, court order, or to protect the safety of our guests and staff.

4. Data Retention

We retain your inquiry information for as long as necessary to fulfill your event or respond to your request, and for up to three (3) years thereafter for business record-keeping and legal compliance purposes. If your event does not proceed, we retain your information for up to one (1) year.

You may request deletion of your data at any time (see Section 6).

5. Cookies and Tracking

This Site does not use advertising cookies, analytics cookies, or behavioral tracking cookies. The Site may set essential session cookies required for basic functionality such as form submission. These cookies are temporary, contain no personal data, and expire when you close your browser.

You can control cookies through your browser settings. Disabling cookies will not affect your ability to view or use this Site.

6. Your Privacy Rights

Washington State Residents

Under Washington State law, you may have rights with respect to your personal data, including the right to access, correct, or request deletion of data we hold about you. To exercise these rights, contact us using the details in Section 8.

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect about you and how it is used
• Request deletion of your personal information
• Opt out of the sale or sharing of your personal information
• Non-discrimination for exercising your privacy rights

We do not sell or share personal information as defined under CCPA/CPRA. To submit a request or inquiry, please contact us at the details in Section 8. We will respond within 45 days as required by law.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Our Site is served over HTTPS. Form submissions are transmitted securely.

No method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

This Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal data through this Site, please contact us and we will promptly delete it.

9. Third-Party Links

This Site contains links to third-party websites including Instagram, LinkedIn, The Knot, WeddingWire, and IHG / Kimpton. These sites have their own privacy policies and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us